Supporter Relations Officer – Donation Station

Salary: £21,870 per annum (Inc. London Weighting)
Location: London, UK
Contract: Fulltime /Temporary Cover
Duration: Up to 52 weeks
Ref: SPS-SRO-DS-20141020

Closing date: 9th November 2014

An excellent opportunity has arisen in Islamic Relief UK (IRUK) for experienced and methodical individuals with attention to detail to join the Supporter Relations Unit (SRU) as Supporter Relations Officer (Donation Station). Reporting to the SRU Manager, the poster holder will play a key role in ensuring all communications with supporters and donors are of the highest possible standard.

The post holder will be responsible for ensuring that enquiries are handled efficiently and promptly while maintaining accurate financial records and supporter records on the database, ensuring that information held is accurate, appropriate and up to date.

The Successful Candidate must have:

  • Demonstrable experience in a similar role
  • Good computer skills including experience with databases and spreadsheets
  • High standard of numeracy
  • Fast and accurate data entry skills
  • Excellent written and good verbal communication skills
  • Willingness to work longer hours, including weekends, during peak campaigns

If you are talented, reliable, service minded, resilient and a highly motivated professional, with a strong commitment to IRW’s values and beliefs, please apply by downloading the application pack from our website  and forward the completed form to on or before the closing date.

Islamic Relief promotes equality and meritocracy, and seeks individuals who agree with the IR values together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. We will carry out screening checks and will take out references on your behalf if you are selected.

Supporter Care Officer – Donation Station JD

IRUK Application_Form

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Applicants should be sympathetic to the values of Islamic Relief.
Only short-listed candidates will be contacted.
Islamic Relief is an equal opportunities employer.
Only applications from those who already have the right to live and work within the UK will be considered.

View further vacancies across the Islamic Relief family, please visit Islamic Relief Worldwide