Customer Service Advisor (multiple positions)

Salary: £6.50 PH (day rate) and £7.50 PH (evening rate, after 6pm)
Contract: Temporary Contract (2 months, Flexible long and short shift work available)
Location: London, Waterloo Office (UKHO)
Ref: CSA/SPS/20150401

Closing date: 25/05/2015

Start Date: 1/06/2015 (TBC)

Islamic Relief is proud to offer this exciting and rewarding opportunity to those who want to be a part of an international humanitarian aid and development organisation to help us to alleviate the suffering of the world’s poorest people. Your work will make a difference in the life of the needy and orphans around the world.

We are seeking to recruit multiple Customer Service Advisors (CSA) for our Ramadan 2015 campaign. CSA act as the first point of contact for Islamic Relief UK to ensure that a high level of customer care is provided to all our supporters and donors. You will be responsible for managing the switchboard, taking donations and dealing with supporter and donor enquiries effectively. In order to perform the duties the post holder must demonstrate high level of professionalism and be passionate for the cause. The CSA must have excellent telephone manner, good communication and interpersonal skills and good IT and data entry skills. Previous experience in customer service environment is desirable but not essential.

Islamic Relief is a dynamic and thriving relief organisation that is at the forefront of serving the world’s most vulnerable and needy. The applicant must be sympathetic to our values, aims and causes.

If you are talented, reliable, service minded, resilient and a highly motivated professional, with a strong commitment to IRW’s values and beliefs, please apply by downloading the application pack from our website http://www.islamic-relief.org.uk/about-us/vacancies/ and forward the completed form to hr.iruk@islamic-relief.org.uk on or before the closing date. Alternatively, e-mail your CV with a supporting statement outlining why you should be selected.

Customer Service Advisor – Ramadan 2015 – Advert – Extended & JD

IRUK Application Form 1114

Diversity Monitoring Form 2015

Internship: Domestic Programmes (Support Officer)

Salary: N/A – Expenses only
Contract: 2-3 days a week (to be agreed), 3 months
Location: London, Waterloo Office (UKHO)
Ref: Intern DP

Closing date: 20/05/2015, 12 noon

Islamic Relief is proud to offer this exciting and rewarding opportunity to those who want to be a part of an international humanitarian aid and development organisation to help us to alleviate the suffering of the world’s poorest people. Your work will make a difference in the life of the needy and orphans around the world.

IRUK are looking for a committed and enthusiastic intern to join our dynamic Programmes Team. The Support Officer will be responsible for providing key administrative and research support for IRUK’s new Domestic Programmes initiative. With an interest in UK community development and volunteer support, this role provides an opportunity to work with a leading international NGO.

Domestic Programmes Intern Outline

Internships Application Form

Internship: Human Resources (Support Officer)

Salary: N/A – Expenses only
Contract: 2-3 days a week (to be agreed), 3 months
Location: London, Waterloo Office (UKHO)
Ref: Intern DP

Closing date: 20/05/2015, 12 noon

IRUK are looking for a committed and enthusiastic intern to join our dynamic HR team. The Support Officer will be responsible for providing key administrative, assisting the implementation of IR’s Volunteer Management Programme  and research support. With an interest in the Human Resources field and volunteer support, this role provides an opportunity to work with a leading international NGO.

Intern Request Form Human Resources

Internships Application Form

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship. Applicants should be sympathetic to the values of Islamic Relief. Only short-listed candidates will be contacted. Islamic Relief is an equal opportunities employer.

View further vacancies across the Islamic Relief family, please visit Islamic Relief Worldwide